Things have been going too smoothly with our build, so eventually SOMETHING had to go wrong. And this week, we had our first problem. But before I go into detail, I need to say that, like our whole experience to date with Wisdom, it was handled quickly, efficiently and with absolutely no drama, which is a credit to this amazing company.
So, before the build commenced, we opted to include pre-wiring for speakers in our media room & alfresco area, as well as HDMI cabling for a ceiling mounted projector. This was at a significant cost, and involved the services of an external contractor who Wisdom use on all their jobs for this kind of work.
Last week we were looking at the house, and commenting that the painting was almost finished, the holes for the downlights, power points, etc, were all cut, and that we were getting close to handover, and it dawned on us that we’d seen no provision for the speaker wiring, other than a hole in the media room ceiling for a powerpoint (for the projector).
So I called The Amazing Joe late that afternoon and asked him if it had been done. He told me he actually wasn’t sure, and he’d get back to me. Alarm bells!! Obviously now we’re starting to panic, and imaging ceilings being ripped apart, seeing handover delays, and of course thinking the worst.
Next morning, I called the contractor who was responsible for installing the cables, and I asked him if he remembered doing our house. And guess what? He was on site while I was speaking to him. He was doing the work because it actually HAD been forgotten. But in true Wisdom fashion, they were just getting on and fixing it, and yes, it was a bigger job to have to do it at this stage of the build, he had to run much longer cables to the alfresco, but it wasn’t a problem. Then I got a call from The Amazing Joe to tell me that it was all under control.
I haven’t met Joe yet, but I am so grateful that he is our building supervisor. He is old school – he just makes things happen. And he’s exactly the kind of person you want overseeing your job!
So to The Amazing Joe, thank you! Yes, there are some things that aren’t right, but I know that they’ll be addressed and resolved because Joe’s on the job!